Crystalbrook Riley
Cairns, Australia
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Is Crystalbrook Riley good? Overview, pros and cons
Verdict: 8.8/10 (Staylist AI score). Guests praise: location; pools; kind staff. Main complaint: no bottled water.
Staylist AI overview · based on 8 public guest reviews
“Riley's Cairns waterfront”
Crystalbrook Riley is a very nice Cairns hotel — beachfront access to the walking path, a ten-minute stroll to main activities, good tower and bar views, well-kept pools, scrumptious restaurant food, and friendly staff including a lovely cleaner who rescued forgotten items. Caveats though: the breakfast buffet could improve, no bottled water or drinking tap is provided (buy at the supermarket), balcony clothes-drying is banned, and showers wet the bathroom floor.
- Rooms
- Good rooms; wet bathroom floors though.
- Service
- Friendly staff; a cleaner saved items.
- Location
- Beachfront, a stroll to activities, reviewers noted.
- Food
- Scrumptious dining; a breakfast dissent, reviewers noted.
- Facilities
- Nice pools; no bottled water, reviewers noted.
- Value
- A return pick for guests on each visit.
- Cleanliness
- Well kept for the guests here.
- Location
- Pools
- Kind staff
- Good food
- Spa
- Gym
- Private parking
- No bottled water
- Breakfast dissent
Best forBeach tripsFamiliesSightseeing
How it compares
Crystalbrook Riley ranks #3 of 24 hotels Staylist lists in Cairns and #3 of 7 5-star hotels there. At about $414 a night it is 51% above the median for 5-star hotels in Cairns ($275). The closest listed alternative is Comfort Inn Cairns City, 100 m away (score 6.6).
About the hotel
- Address
- 131/141 Esplanade, Cairns, Queensland, 4870, Australia
- Hotel class
- ★★★★★ 5-star
- Opened
- 2018
- Renovated
- 2021
- Check-in / out
- From 14:00 · by 11:00
- Distance to centre
- 0.7 km
- Getting there
- Airport: Cairns Intl. Airport (6.33 km) · Train Station: Cairns Station (1.45 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Comfort Inn Cairns City100 m · 6.6 · $108
- Cairns Plaza Hotel100 m · 7.7
- Heritage Cairns200 m · 7.5 · $125
- DoubleTree by Hilton Cairns300 m · 8.9 · $231
- Ramada By Wyndham Cairns City Centre300 m · 5.2 · $113
Amenities
- Outdoor swimming pool
- Spa
- Massage room
- Gym
- Private parking
- Bar
- Billiards room
- Restaurant
- Cafe
- Taxi booking service
- Conference room
- Multi-function room
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Bicycle rental
- Pool with view
- Valet parking
- Calypso Club
- Postal service
- Concierge service
- Express check-in and check-out
Frequently asked questions
- What time is check-in at Crystalbrook Riley?
- Check-in starts at 14:00 and check-out is by 11:00.
- Does Crystalbrook Riley have a pool?
- Yes: outdoor swimming pool, pool with view.
- Is there parking at Crystalbrook Riley?
- Yes: private parking, valet parking.
- What wellness facilities does Crystalbrook Riley have?
- Spa, Massage room, Gym.
- How far is Crystalbrook Riley from the airport?
- The nearest airport is Cairns Intl. Airport, about 6.33 km away.
- How far is Crystalbrook Riley from the centre of Cairns?
- About 0.7 km.
- Is Crystalbrook Riley suitable for children?
- Children of all ages are welcome at this property.