Hotel Mori NO Kaze Hakonesengokuhara
4-star · Hakone, Japan
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- Bad reviews
- 1–2 star reviewsEvery 1–2 star review from the last 24 months. Read them
- Price
- $184 a nightabout the same as other 4-star hotels in Hakone.
- Where
- 4 km from the centreIn Hakone
Keep in mind: A severe dinner complaint.
What guests say
Guests loveWonderful quiet onsen · Elegant grounds · Repeat-guest loyalty
Keep in mindA severe dinner complaint · Thin window insulation · Dusty spots
Best foronsen fans · quiet seekers
Mountain-ringed Sengokuhara scenery frames Mori no Kaze, where a beautiful uncrowded onsen with varied-temperature pools and free ice cream, an elegant Japanese-garden building, and a refined praised breakfast keep loyalists returning to the hotel, which one calls Japan's best. A fierce dissent cites dust, uninsulated road-noise windows, shiny synthetic robes and a badly-executed dinner — stale appetizers, soggy sashimi, supermarket-level tempura.
- Rooms
- Clean rooms; road noise and dust reported.
- Service
- Polite desk; dinner service fumbled once.
- Location
- Mountain-surrounded; restaurants walkable, per the write-ups.
- Food
- Lovely breakfast; a terrible dinner for one.
- Facilities
- Beautiful multi-temperature quiet onsen.
- Value
- Loyalty-earning to some, off to others.
Summary of a sample of recent guest reviews, written with AI. For the 1–2 star reviews, see below.
Bad reviews of Hotel Mori NO Kaze Hakonesengokuhara
Read what went wrong for other guests before you book: every 1–2 star review from the last 24 months.
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Before you book
- Check-in / out
- Check-in from 15:00, check-out by 11:00
- Children
- Children of all ages are welcome at this property
Location
Sengokuhara, Ashigarashimo District, 250-0631 Hakone Town, Kanagawa Prefecture, Japan
Train Station: Chokokunomori Station (6.2 km)
4 km from the centre of Hakone
How it compares
Hotel Mori NO Kaze Hakonesengokuhara ranks #30 of 90 hotels Staylist lists in Hakone and #13 of 38 4-star hotels there. At about $184 a night it is priced like most 4-star hotels in Hakone (typically $197). The closest listed alternative is Kinnotake Sengokuhara, 200 m away (score 9.3).
Similar hotels nearby
Close by, a similar class and price, and well reviewed. Each opens on its own bad reviews.
About the hotel
- Hotel class
- ★★★★ 4-star
Amenities
- Hot springs
- Sauna
- Restaurant
- Private parking
- Wi-Fi in public areas
- Luggage storage
- Concierge service
- Smoking area
- Garden
- Vending machines
More photos
Frequently asked questions
What time is check-in at Hotel Mori NO Kaze Hakonesengokuhara?
Check-in starts at 15:00 and check-out is by 11:00.
Is there parking at Hotel Mori NO Kaze Hakonesengokuhara?
Yes: private parking.
What wellness facilities does Hotel Mori NO Kaze Hakonesengokuhara have?
Sauna.
How far is Hotel Mori NO Kaze Hakonesengokuhara from the centre of Hakone?
About 4 km.
Is Hotel Mori NO Kaze Hakonesengokuhara suitable for children?
Children of all ages are welcome at this property.