Grand Hotel Zermatterhof
Zermatt, Switzerland
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Is Grand Hotel Zermatterhof good? Overview, pros and cons
Staylist AI overview · based on 8 public guest reviews
“Zermatterhof's Matterhorn luxury”
Grand Hotel Zermatterhof is a five-star beside the church five minutes from the station — spacious clean rooms with Matterhorn views, a pianist at breakfast, free non-alcoholic minibar, gifted chocolates, wine and homemade iced tea, an attention-drawing horse-carriage transfer, and luggage carts. Two severe caveats though: parents who forgot to list children on twin bookings were charged heavy additional guest fees at checkout — 288 francs for a thirteen-year-old and 140 for a nine-year-old — called incomprehensible; a walk-in also felt initially dismissed and found the French toast waxy.
- Rooms
- Spacious rooms with Matterhorn views here.
- Service
- Five star mostly; child charges irked.
- Location
- Five minutes from the station here.
- Food
- A pianist breakfast; waxy toast once.
- Facilities
- A carriage transfer and free minibar.
- Value
- Luxury mostly; a severe dissent twice.
- Views
- Kind staff
- Good breakfast
- Luxury
- Indoor swimming pool
- Sauna
- Gym
- Child charges
- Dismissive once
Best forLuxury staysSki tripsCouples
How it compares
Grand Hotel Zermatterhof ranks #8 of 27 hotels Staylist lists in Zermatt and #3 of 6 5-star hotels there. The closest listed alternative is Monte Rosa Boutique Hotel, under 50 m away (score 9.4).
About the hotel
- Address
- Bahnhofstrasse 55, Zermatt, Canton of Valais, 3920, Switzerland
- Hotel class
- ★★★★★ 5-star
- Renovated
- 2025
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.1 km
- Getting there
- Train Station: Zermatt Station (0.53 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Monte Rosa Boutique Hotelunder 50 m · 9.4 · $504
- Hotel Tannenhofunder 50 m · 8.5
- Mont Cervin Palace100 m · 9.4
- The Omnia100 m · 9.5
- Hotel Matterhornblick100 m · 8.5
Amenities
- Golf course
- Indoor swimming pool
- Skiing
- Hiking
- Sauna
- Spa
- Massage room
- Gym
- Airport pick-up
- Bar
- Tennis court
- Tea room
- Restaurant
- Cafe
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Secretarial services
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
Frequently asked questions
- What time is check-in at Grand Hotel Zermatterhof?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Grand Hotel Zermatterhof have a pool?
- Yes: indoor swimming pool.
- Does Grand Hotel Zermatterhof offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Grand Hotel Zermatterhof have?
- Sauna, Spa, Massage room, Gym.
- How far is Grand Hotel Zermatterhof from the centre of Zermatt?
- About 0.1 km.
- Is Grand Hotel Zermatterhof suitable for children?
- Children of all ages are welcome at this property.