Phulay Bay, a Ritz-Carlton Reserve

Krabi Town, Thailand

8.8AI score

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Is Phulay Bay, a Ritz-Carlton Reserve good? Overview, pros and cons

Verdict: 8.8/10 (Staylist AI score). Guests praise: beyond-imagination butler service; huge elegant villas; beautiful sunsets. Main complaint: mosquitoes bite daily.

Staylist AI overview ยท based on 8 public guest reviews

โ€œButler-serviced villas on a sunset bayโ€

Phulay Bay, a Ritz-Carlton Reserve draws thirteen-time repeaters: huge, high-ceilinged villas with skylit bathrooms, in-room check-in, and butlers who re-clean rooms each time guests leave, arrange elephant camps and Hong island boats, and once quietly washed a guest's dirty car. Sunsets, the wine reception, Michelin-listed Sritrang and fresh seafood all shine. Honest notes: a 2009 property whose fittings and toilet show age, a bloodstained bathrobe once, mosquitoes that bite daily if windows open, disappointing island snorkeling visibility, and a bed so large it exits on one side only.

Rooms
Huge, high-ceilinged villas; an old toilet and oversized bed draw notes.
Service
Butlers surpass imagination, even washing a guest's car.
Location
A remote sunset bay, worth the Bangkok connection.
Food
Praised Thai and seafood; fine dining was average once.
Facilities
A fine pool, wine reception and island trips; mosquitoes abound.
  • Beyond-imagination butler service
  • Huge elegant villas
  • Beautiful sunsets
  • Great Thai dining and activities
  • Outdoor swimming pool
  • Sauna
  • Gym
  • Mosquitoes bite daily
  • Some fittings show age
  • Poor snorkeling visibility
  • Far from the centre (10 km)

Best forCouplesHoneymoonsRelaxing getaways

How it compares

Phulay Bay, a Ritz-Carlton Reserve ranks #1 of 17 hotels Staylist lists in Krabi Town and #1 of 6 5-star hotels there. At about $718 a night it is 103% above the median for 5-star hotels in Krabi Town ($353). The closest listed alternative is Amari Vogue Krabi, 1 km away (score 8.1).

About the hotel

Address
111 Moo 3 Nongthalay, Muang, Nong Thale, Krabi Town, Krabi Province, 81000, Thailand
Hotel class
โ˜…โ˜…โ˜…โ˜…โ˜… 5-star
Chain
The Ritz-Carlton (Marriott)
Opened
2009
Renovated
2018
Check-in / out
From 15:00 ยท by 12:00
Distance to centre
10.4 km
Getting there
Airport: Krabi Airport (36.7 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Sunbathing area
  • Outdoor swimming pool
  • Diving
  • Snorkeling
  • Horse riding
  • Hiking
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Airport pick-up
  • Car rentals
  • Bar
  • Table tennis room
  • 3 Restaurants
  • Cafe
  • Taxi booking service
  • Airport drop-off
  • Station pick-up
  • Conference room
  • Secretarial services
  • Playground

Frequently asked questions

What time is check-in at Phulay Bay, a Ritz-Carlton Reserve?
Check-in starts at 15:00 and check-out is by 12:00.
Does Phulay Bay, a Ritz-Carlton Reserve have a pool?
Yes: outdoor swimming pool.
Is there parking at Phulay Bay, a Ritz-Carlton Reserve?
Yes: private parking.
Does Phulay Bay, a Ritz-Carlton Reserve offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Phulay Bay, a Ritz-Carlton Reserve have?
Sauna, Spa, Massage room, Gym.
How far is Phulay Bay, a Ritz-Carlton Reserve from the airport?
The nearest airport is Krabi Airport, about 36.7 km away.
How far is Phulay Bay, a Ritz-Carlton Reserve from the centre of Krabi Town?
About 10.4 km.
Is Phulay Bay, a Ritz-Carlton Reserve suitable for children?
Children of all ages are welcome at this property.

$718 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Phulay Bay, a Ritz-Carlton Reserve Reviews ยท Staylist World