Paradisus Playa del Carmen - Riviera Maya - All Inclusive

Playa del Carmen, Mexico

7.9AI score

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Is Paradisus Playa del Carmen - Riviera Maya - All Inclusive good? Overview, pros and cons

Verdict: 7.9/10 (Staylist AI score). Guests praise: dining; family fit; pool. Main complaint: wildlife.

Staylist AI overview · based on 8 public guest reviews

“Playacar's family all-inclusive”

A really good family resort guests would vacation at again, Paradisus Playa del Carmen - Riviera Maya - All Inclusive keeps four-adult-four-kid groups happy: clean rooms, a helpful family concierge handling restaurant bookings, amazing bartenders, complimentary champagne and wine moments, a great pool area and amazing restaurants — the Mexican and hibachi stand out, breakfasts offer great choice, lunches go poolside, though skip the Italian; the buffet is okay. Cautions: bothersome raccoons and coatis roam, restaurant reservations run scarce — though nobody starved, and one room's AC zone stayed freezing with no fix.

Rooms
Clean rooms amid an AC fault note.
Service
Helpful concierge and bartenders praised for guests.
Location
Playacar resort grounds for guests for guests.
Food
Amazing dining amid skip the Italian.
Facilities
A great pool for guests here.
Value
A will be back verdict noted.
Cleanliness
Clean for guests on most stays.
  • Dining
  • Family fit
  • Pool
  • Staff
  • Spa
  • Gym
  • Private parking
  • Wildlife
  • Bookings scarce
  • AC fault
  • Older building (opened 1990)

Best forRiviera Maya tripsFamiliesAll inclusive

How it compares

Paradisus Playa del Carmen - Riviera Maya - All Inclusive ranks #10 of 35 hotels Staylist lists in Playa del Carmen and #10 of 15 5-star hotels there. At about $356 a night it is 60% below the median for 5-star hotels in Playa del Carmen ($888). The closest listed alternative is Impression Moxche by Secrets, 1.6 km away (score 9.4).

About the hotel

Address
5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77719, Mexico
Hotel class
★★★★★ 5-star
Opened
1990
Check-in / out
From 15:00 · by 12:00
Distance to centre
3.3 km
Getting there
Airport: Cozumel International Airport (38.55 km) · Train Station: Maya Train Station - Cancún (51.35 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Outdoor swimming pool
  • Spa
  • Massage room
  • Gym
  • Private parking
  • EV charging station
  • Bar
  • Restaurant
  • Taxi booking service
  • Multi-function room
  • Children's pool
  • Playground
  • Water park
  • Water slide
  • Kids' club
  • Wi-Fi in public areas
  • Luggage storage
  • Car charging facilities
  • Mole
  • Fax/copying service
  • Wedding service
  • Concierge service
  • Wake-up call
  • Snack bar

Frequently asked questions

What time is check-in at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?
Check-in starts at 15:00 and check-out is by 12:00.
Does Paradisus Playa del Carmen - Riviera Maya - All Inclusive have a pool?
Yes: outdoor swimming pool, children's pool.
Is there parking at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?
Yes: private parking.
What wellness facilities does Paradisus Playa del Carmen - Riviera Maya - All Inclusive have?
Spa, Massage room, Gym.
How far is Paradisus Playa del Carmen - Riviera Maya - All Inclusive from the airport?
The nearest airport is Cozumel International Airport, about 38.55 km away.
How far is Paradisus Playa del Carmen - Riviera Maya - All Inclusive from the centre of Playa del Carmen?
About 3.3 km.
Is Paradisus Playa del Carmen - Riviera Maya - All Inclusive suitable for children?
Children of all ages are welcome at this property.

$356 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Paradisus Playa del Carmen - Riviera Maya · Staylist World