Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Playa del Carmen, Mexico





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Is Paradisus Playa del Carmen - Riviera Maya - All Inclusive good? Overview, pros and cons
Verdict: 7.9/10 (Staylist AI score). Guests praise: dining; family fit; pool. Main complaint: wildlife.
Staylist AI overview · based on 8 public guest reviews
“Playacar's family all-inclusive”
A really good family resort guests would vacation at again, Paradisus Playa del Carmen - Riviera Maya - All Inclusive keeps four-adult-four-kid groups happy: clean rooms, a helpful family concierge handling restaurant bookings, amazing bartenders, complimentary champagne and wine moments, a great pool area and amazing restaurants — the Mexican and hibachi stand out, breakfasts offer great choice, lunches go poolside, though skip the Italian; the buffet is okay. Cautions: bothersome raccoons and coatis roam, restaurant reservations run scarce — though nobody starved, and one room's AC zone stayed freezing with no fix.
- Rooms
- Clean rooms amid an AC fault note.
- Service
- Helpful concierge and bartenders praised for guests.
- Location
- Playacar resort grounds for guests for guests.
- Food
- Amazing dining amid skip the Italian.
- Facilities
- A great pool for guests here.
- Value
- A will be back verdict noted.
- Cleanliness
- Clean for guests on most stays.
- Dining
- Family fit
- Pool
- Staff
- Spa
- Gym
- Private parking
- Wildlife
- Bookings scarce
- AC fault
- Older building (opened 1990)
Best forRiviera Maya tripsFamiliesAll inclusive
How it compares
Paradisus Playa del Carmen - Riviera Maya - All Inclusive ranks #10 of 35 hotels Staylist lists in Playa del Carmen and #10 of 15 5-star hotels there. At about $356 a night it is 60% below the median for 5-star hotels in Playa del Carmen ($888). The closest listed alternative is Impression Moxche by Secrets, 1.6 km away (score 9.4).
About the hotel
- Address
- 5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77719, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 1990
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 3.3 km
- Getting there
- Airport: Cozumel International Airport (38.55 km) · Train Station: Maya Train Station - Cancún (51.35 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Impression Moxche by Secrets1.6 km · 9.4 · $1,116
- Secrets Moxché Playa del Carmen - Adults Only - All Inclusive1.6 km · 8.2
- Hotel la Semilla a Member of Design Hotels2.1 km · 7.5 · $90
- Mahekal Beach Front Resort & Spa2.2 km · 9.0 · $386
- Aloft Playa del Carmen2.3 km · 7.9 · $121
Amenities
- Outdoor swimming pool
- Spa
- Massage room
- Gym
- Private parking
- EV charging station
- Bar
- Restaurant
- Taxi booking service
- Multi-function room
- Children's pool
- Playground
- Water park
- Water slide
- Kids' club
- Wi-Fi in public areas
- Luggage storage
- Car charging facilities
- Mole
- Fax/copying service
- Wedding service
- Concierge service
- Wake-up call
- Snack bar
Frequently asked questions
- What time is check-in at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Paradisus Playa del Carmen - Riviera Maya - All Inclusive have a pool?
- Yes: outdoor swimming pool, children's pool.
- Is there parking at Paradisus Playa del Carmen - Riviera Maya - All Inclusive?
- Yes: private parking.
- What wellness facilities does Paradisus Playa del Carmen - Riviera Maya - All Inclusive have?
- Spa, Massage room, Gym.
- How far is Paradisus Playa del Carmen - Riviera Maya - All Inclusive from the airport?
- The nearest airport is Cozumel International Airport, about 38.55 km away.
- How far is Paradisus Playa del Carmen - Riviera Maya - All Inclusive from the centre of Playa del Carmen?
- About 3.3 km.
- Is Paradisus Playa del Carmen - Riviera Maya - All Inclusive suitable for children?
- Children of all ages are welcome at this property.