The Londoner Hotel
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- 4.4 km from the centre of Macau
- 10 min walk to the metroCotai East station
- Check-in from 15:00Check-out by 11:00
Bad reviews
Read what went wrong for other guests before you book: every 1–2 star review from the last 24 months.
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What guests say
Guests loveGenerous included dining · Exceptional named staff · Huge comfortable suites · Indoor resort links
Keep in mindToiletries smell strong · Weak TV remote · Unclear check-in queue
Best forFamilies · Luxury stays · Repeat stays
The Londoner Hotel is a 2021 Macau giant guests rebook — one reviewer four times in a year — because the rate bundles breakfast, afternoon tea and happy hour with fresh, tasty spreads, removing the meal-planning headache entirely. Service is exceptional end to end: pre-arrival concierge calls, upgrades like Louis-to-Victoria suites, meticulous staff such as Teresa, Colin and Tom, and dietary checks before meals. Big suites take an extra bed for parents comfortably, and indoor links reach the Venetian and Parisian without the heat. Minor asks: clearer check-in queues, softer-scented toiletries, a livelier TV remote.
- Rooms
- Big, clean suites where an added bed still feels roomy.
- Service
- Exceptional care — pre-arrival calls, upgrades, named staff.
- Location
- Indoor links to the Venetian and Parisian resorts.
- Food
- Rich inclusive dining across breakfast, tea and happy hour.
- Facilities
- An all-day dining pass that removes meal decisions.
Summary of a sample of recent guest reviews, written with AI. For the 1–2 star reviews, see below.
Staylist AI score 8.9/10, from guest reviews and hotel data. How it works
Location
The Londoner Macao, Estrada do lstmo. s/n, Cotai, Macau, China
Getting around
- Centre of Macau4.4 km
- Metro: Cotai East0.8 km
- Airport: Macau Intl. Airport4 km
Amenities
- Children's pool
- Spa
- Gym
- Bar
- Valet parking
- Airport drop-off
- Wi-Fi in public areas
- Currency exchange
- Fax/copying service
- Luggage storage
Before you book
- Check-in / out
- Check-in from 15:00, check-out by 11:00
- Children
- Children between 0 and 12 years old can stay for free if no extra bed is needed
- Pets
- Pets are not allowed
- Age to check in
- The main guest must be 18 or older
Rooms guests booked
- Victoria Suite
- Louis Suite
- Windsor Suite King
How it compares
The Londoner Hotel ranks #2 of 63 hotels Staylist lists in Macau and #2 of 41 5-star hotels there. At about $445 a night it costs more than most 5-star hotels in Macau, which are typically $174. The closest listed alternative is Londoner Grand, a Luxury Collection Hotel, Macao, under 50 m away (score 9.5).
Similar hotels nearby
Close by, a similar class and price, and well reviewed. Each opens on its own bad reviews.
About the hotel
- Opened2021
Photos (6)
Questions guests ask
What time is check-in at The Londoner Hotel?
Check-in starts at 15:00 and check-out is by 11:00.
Can children stay free at The Londoner Hotel?
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Does The Londoner Hotel have a pool?
Yes: outdoor swimming pool, children's pool.
Is there parking at The Londoner Hotel?
Yes: private parking, valet parking.
Does The Londoner Hotel offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does The Londoner Hotel have?
Sauna, Spa, Gym.
How far is The Londoner Hotel from the airport?
The nearest airport is Macau Intl. Airport, about 4 km away.
How far is The Londoner Hotel from the centre of Macau?
About 4.4 km.
Is The Londoner Hotel suitable for children?
Children of all ages are welcome at this property.
Is The Londoner Hotel pet-friendly?
No, pets are not allowed.